Cancellation Policy

Appointments - All cancellations or amendments to bookings must be made 48 hours prior to treatment. If you wish to cancel your appointment prior to this please email info@thealchemy.co.uk. If cancellation is made within the 48 hour period then full payment for treatments will apply.

Events - Please note that event cancellations can be made in writing 7 days prior to the event by emailing info@thealchemy.co.uk. Following this time cancellations are not possible but name changes can be made up to 24 hours prior by emailing info@thealchemy.co.uk.

If Laura has to cancel an appointment or an event then any monies taken will be fully refunded to the client.

Dietary Requirements

With some of our events there will be a food elememt included, it is the reponsibility of the client to inform us of any dietary requirements at least 7 days prior. We can not guarantee that your requirement will be accommodated during the event without this information.

Payments

Appointments & events will require a credit/debit card to secure your booking. Payments will not be taken from the card unless notified or due to cancellation policy.

Appointments - Please ensure that you bring cash with you to pay for your treatment as card payments are not available.

Events - Payment will be taken in advance of the event to cover event costs. This will then secure your place on the course.